Consider VIP Textile as a member of your team.
We evaluate the restoration needs on-site and create inventories to ensure proper return of items back into the home after restoration. VIP Textile provides rush services for specific garments to be returned within 24-48 hours, and we stay in close communication with the insured from initial contact of claim throughout the process until final delivery of all restored items.
Sustainable Change
Our nontoxic, energy-efficient process helps you take the lead in providing real and sustainable change
Reduce Costs
Our success at restoring clothing damaged by fire, smoke or water helps you reduce costs. We can handle claims of all sizes.
PERC FREE process
Be a responsible environmental protector by using our natural PERC FREE process.
No Charge for Non-Responding Items
We offer a ‘NO CHARGE’ policy for non-responding items – if we can’t restore it, you don’t pay for it.
Detailed Damaged List
We provide an estimate, a computerized inventory and a detailed damaged list for every claim.
Latest Technology
We use the latest technology for full textile restoration and to ensure odour removal.
24/7 Service
We offer 24 hour emergency service, 365 days a year, across Canada. Our One-Call restoration hotline telephone number is: 1-877-946-9847
Staff On Site
VIP Textile Restoration staff personally attend on-site to meet with the insured.
Tracking Software
Our Inventory Tracking Software uses a barcode system for all items from initial pickup to final delivery. This allows for timely detailed reports which also aggregates data across our network to provide customized reporting to meet your needs.
We are committed to aid insured individuals in their time of loss and disaster.
VIP Textile Restoration complements the services offered by the Canadian Insurance Industry and works in collaboration with the insurance adjusters to fully restore textiles damaged in any disaster. We have years of experience and have helped thousands of families get their lives back to normal. Our goal has always been to mitigate the insured’s damages as cost-effectively and efficiently as possible.
Insurance companies and contractors rely on VIP Textile Restoration to restore more that just a blouse or a pair of pants. We can restore a myriad of ‘textile’ items from window coverings to ice skates; from a custom wedding dress to a much loved baseball glove. Each item poses unique concerns, and, therefore, needs the appropriate tool to care for its’ restoration. We use a variety of ‘finishing’ equipment that includes high-pressured, non-burning hand irons, tension steamers, boilers, compressors and specialized vacuums. The best ‘finishing’ tools, however, are the highly trained staff that we have in place to execute the sort of craftsmanship necessary to guarantee customer satisfaction.
VIP Textile Restoration cares deeply about customer satisfaction.
That is why we make this pledge. “To treat your garments, like they are our own, in the most environmentally responsible manner from the time you trust us with them until they are happily returned.” – President
Our On-Site Guarantee
